It is a wonderful thing to
receive feedback from our customers. If you have any comments on the
website or any of the products and services provided by IAVI
please dont hesitate to leave us feedback, you can contact us by clicking
here and your message will be forwarded to the manager.
Thanks.
Andrea,
You provide excellent service
and are awesome to work with!
Many thanks,
Martha
Stephen,
We spoke last week, and you passed me on to Pamela to complete the order.
I got the product, it works great and I am very satisfied with IAVI.
Mike
Wade & Obren,
Thank you very much for assisting with the purchase and delivery of new
lamps for International Baptist Church Singapore. The lamps arrived
today,
and we have them installed and working well. I really do appreciate the
"follow thru" provided by IAVI.
David L. Conway
Hello Mr. Gilbert,
My name is Ed Froggatt, I am the service coordinator for Visual Sound,
Inc. located in Broomall PA. I wanted to drop you a quick note of thanks,
and to bring to your attention the outstanding job Andrea Kong has done
for our service department in getting an extremely important part to one
of our regional offices. This part was needed for a repair on a Barco
projector used in a high level training room at the US Army War College
located in Carlisle Penn.
Being in the position of having to order parts and expedite them for repairs,
I understand the work it entails to get an order like this processed from
the time the request for the cost and availability comes in, to actually
receiving it. Andrea does a great job with all my requests for parts,
and is a pleasure to deal with. Andrea deserves recognition for these
efforts. Thanks again and have a great weekend.
Sincerely,
Ed Froggatt
Lyn,
Thank you for all your assistance
and understanding. It is not often that you find sales personnel who are
cordial, cooperative and eager to help their customers these days. You
come highly recommended in my "book" and your address is bookmarked.
Inform your supervisor that you deserve a raise and at least another week
of vacation
Thanks again,
Roger Sendelbach
Lyn,
I just wanted to express to you my appreciation for your dedication to
helping me with the purchase of the projector. It was received and installed
in time for our Easter presentation. Great service was received and I
am highly recommending you and your company in the future. Thanks again
for making my purchase experience so pleasant.
I wish you well.
John Mowery
Central Church of the Nazaren
I too needed a lamp for
my LCD projector at home. I did a google search which lead me to Nextag.
I called IAVI and talked to Keith. He was very friendly, very familiar
with my projector, and very patient especially after numerous phone calls
and an email problem on my part. He informed me that he had 48 lamps on
hand and could have it to me next day. I couldn't have asked for better
service. I can't wait to do business with him again. Whatever you need
for your home theater or business I am sure Keith and IAVI can do it.
Tim Lewis
Pittsburgh, P
Hello!
Yesterday I received the unit, and it was just Phenomenal. I want to
thank you for your support. You gave great service!!!
Have a nice day!
Lmn
My Able-bodied (and terribly
prompt) asst. Salesperson Kylie informs me that Keith is the Lifesaver
that comes to our rescue and gets my orders out even when they're late
(its happened on some select occasions). We' d like to take this opportunity
to recognise Kylie, Andrea, Keith, and all the lovely people processing
orders at IAVI for all their efforts to take care of our orders.
Thanks guys !!!
Rufus
For the past two years Andrea Kong has been providing excellent and professional
service to our Digital Projector needs for the Pacific Operations Control
Center here in San Diego California. She has helped us find parts for our
older Barco 6300 projectors which are out of production. We have found not
only the service to be outstanding, but the prices were very competitive.
Andrea has been prompt to accommodate our needs in dealing with the Barco
repair facility, we feel this has been above and beyond her responsibilities
to us.
When we were able to purchase replacement projection equipment, Andrea
researched our requirements and suggested the Sanyo EF 31models. We have
had very good service and thus far been very happy with the performance
of this equipment.
We look forward to a continued relationship with Andrea Kong and International
Audio Visual, Inc.
Pacific OCC
Bob ctr Crosby
Contract Support, POCC
I have been in IT / CE
business for years, and I work with many vendors. Your service is excellent,
and so are the prices.
Your responsiveness is quite
exceptional. Please forward this memo to your manager. I wish IAVI all
the best and a great weekend to you.
Constantin
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